Shipping Policy
Order Processing Time
All orders are processed within 1-2 business days (Monday to Friday). Orders placed after 5:00 PM will be processed the next business day. Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 3-5 business days after order processing.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays or weather conditions.
Shipping Rates
We are pleased to offer free shipping on all orders above Rs.1,999 within Pakistan. For orders below this amount, a flat shipping fee of Rs.200 will be applied.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery through our courier partner's website.
Shipping Restrictions
Currently, we only ship within Pakistan. We do not deliver to P.O. Box addresses.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact our customer support team at +92 306 4921580 or email us at ajkhaadi@gmail.com. We will work diligently to resolve any problems promptly.
Changes to This Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
- Phone: +92 306 4921580
- Email: ajkhaadi@gmail.com
Thank you for shopping with AJ Khaadi.